OrangeCLIPER

Context

In an operator's information system, customer data accumulates across the systems that were built to serve it. The same customer and the same contract end up represented in more than one place and in more than one shape, and the cost of that divergence is paid every time the information has to be reconciled, reused or changed.

Solution

Next Level Code delivered CLIPER, a complete solution for centralising and standardising customer data within Orange's operator information system. It streamlines both the management and the design of user information and contracts, giving them a single consistent form.

Benefits

• Customer data centralised and standardised across the operator information system.
• Management and design of user information and contracts made smoother.
• One consistent representation of a customer and a contract, rather than several.